Abstract
Written for those who have little or no management training, Umiker's Management Skills for the New Health Care Supervisor comprehensively covers what the new health care manager will need to know to be successful in their career. Through real world cases studies, readers gain insight into a supervisor's day-to-day interactions with patients, colleagues, outside stakeholders, and their employees.
Updated throughout to cover the many ongoing challenges of the COVID-19 pandemic on healthcare supervisors and managers, the new Eighth Edition offers an all-new chapter on ethics in the workplace; new materials on the aging workforce and women in health care; virtual meeting, remote jobs, and working from home; different types of mentorships, the increase in importance of value-based care, sexual harassment and the #METOO movement; and much more.