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Issues of ERP Upgrade in Public Sectors: A Case Study
Conference proceeding   Peer reviewed

Issues of ERP Upgrade in Public Sectors: A Case Study

Tanja Scheckenbach, Fan Zhao, Erik Allard, Jermaine Burke, Kevin Chiwaki and Sean Marlow
HUMAN-COMPUTER INTERACTION: APPLICATIONS AND SERVICES, PT III, Vol.8512(3), pp.754-763
Lecture Notes in Computer Science
01-01-2014

Abstract

Computer Science Computer Science, Artificial Intelligence Computer Science, Theory & Methods Science & Technology Technology
As more organizations seek to upgrade their ERP systems to take advantage of continuing technological innovations, effective technology implementations are increasingly important. This study tried to provide a deeper understanding of ERP upgrade in public sectors industry. Three issues were found in the study: problems left from ERP implementation, choice between customization and fully adoption, and organizational culture related issues. Lessons and implications were discussed.

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