Abstract
The purpose of this study was to address the potential difference between the relationship of patient level of satisfaction and patient perception of treatment outcomes in various outpatient physical therapy treatment settings. Data was obtained via an anonymous survey from 93 respondents. Of the 93 respondents, 30 received physical therapy at a hospital owned outpatient physical therapy clinic and 63 received physical therapy from a physical therapist owned outpatient physical therapy clinic. The results demonstrated a positive correlation (r = .181) for physical therapist owned outpatient physical therapy clinics that is not statistically significant indicating little or no correlation (Portney & Watkins 2000). The results of this study also demonstrated a positive correlation (r = .380, p=.05) for hospital owned outpatient physical therapy clinics indicating a fair degree of relationship (Portney & Watkins 2000). A statistically significant correlation exist between patient level of satisfaction and patient perception of treatment outcomes in hospital owned outpatient physical therapy clinics but not in those clinics owned by a physical therapist A low correlation suggests that a patient's level of satisfaction is not a strong indicator of how well they will perceive their outcome regarding physical therapy interventions.