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A Case Study Of The Yield Management Conundrum: Usage Versus Competence
Journal article   Peer reviewed

A Case Study Of The Yield Management Conundrum: Usage Versus Competence

Randall S. Upchurch, Taylor Ellis and Junwon Seo
Journal of hospitality & tourism research (Washington, D.C.), Vol.27(1), pp.125-137
02-2003

Abstract

This article compares usage versus perceived comfort in applying yield management principles as reported by those in charge of revenue enhancement within midsized, upper-market lodging operations located in the United States. This profile indicates that (a) the practice of yield management does have conceptual and practical links, and (b) there is a perceived difference between one’s usage and comfort in applying various principles.
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