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A Process for Development and Validation of a Customized Scale to Assess Work Environment in Government Organizations:  A Mixed Method Approach
Journal article

A Process for Development and Validation of a Customized Scale to Assess Work Environment in Government Organizations: A Mixed Method Approach

Arthur Rubens, William J. Ritchie and Elias Kirche
12-01-2006

Abstract

scale development Work environment. Job satisfaction.
This study developed and tested a survey instrument to evaluate work environment in a government organization. A three-phase process, using both qualitative and quantitative methods, is presented for questionnaire development. The instrument measures the workplace domains of satisfaction with workload, communication with coworkers, satisfaction with manager, satisfaction with top management, esprit de corps, and satisfaction with job training.
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https://doi.org/10.1177/0734371X06288604View

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